Adding and applying mail Rules

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ptaylor2022
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Adding and applying mail Rules

Post by ptaylor2022 » 2022-09-24 04:29

Hello

I have a question and there is two different places in Hmailer to add mail rules one under the domain and in the account settings and the 2nd is under domains and Rules.

I tried adding rules in both rule settings using contain, the word and delete but its not deleting the spam mail before it reach the users inbox. If you placed rules under the domain and not in the users email address should the rules apply to all the email address?

I have attached a snap shot.
HMail Rule Issue.jpg

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katip
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Re: Adding and applying mail Rules

Post by katip » 2022-09-24 06:10

ptaylor2022 wrote:
2022-09-24 04:29
If you placed rules under the domain and not in the users email address should the rules apply to all the email address?
Global rule applies server wide to all incoming and outgoing mails. Account rule applies to incoming messages to that account. But in any case it should be enabled to work :)
Katip
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ptaylor2022
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Re: Adding and applying mail Rules

Post by ptaylor2022 » 2022-09-24 06:36

I tried that and the rule did not work.

See the attachment please.
HMail Rule Issue.jpg

palinka
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Re: Adding and applying mail Rules

Post by palinka » 2022-09-24 06:57

Your rule criteria uses AND, which means all criteria must match in order to proceed. If you change that to OR then any criteria can match to proceed.

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