Mails are not sent

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gtsolid
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Posts: 126
Joined: 2016-06-14 12:02

Mails are not sent

Post by gtsolid » 2020-07-23 09:09

Hi,
I have set up an account on a PC using an DynDDN to connect to hmailserver.
Since few days it's no more able to send out e-mails: they remain in "Outbox" folder. Even using the direct IP of the hmailserver inside the LAN i'm not able to send mails

In another PC inside the LAN everything is working fine. What can i do?
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jim.bus
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Posts: 425
Joined: 2011-05-28 11:49
Location: US

Re: Mails are not sent

Post by jim.bus » 2020-07-23 10:05

You should provide more information as to the problem such as any error messages your email client may be producing and possibly the logs from hMailServer. Right now all i can see is your email client seems to not be able to send. Without more information such as any error messages cannot really tell if it is a problem with your email client or with something in hMailServer. You may also have to provide your email client set up. I, also, think you may have meant dynDNS not dynDDN as I googled dynDDN and nothing came up but dynDNS which I have heard of.

If you meant dynDNS I suspect you mean you are using a Dynamic DNS hostname and if so then I would put that hostname for instance into hMailServer's Utility setting for MX Query and it will tell you the hostname of hMailServer and you can compare it to the IP Address of your hMailServer. If it is a Dynamic DNS hostname, though, most likely it would be the external IP Address of your Local Network. You should verify also that your Router is Port Forwarding to your LAN IP Address of your hMailServer. You should also verify if in fact you have set up Port Forwarding that the LAN IP Address of your hMailServer was a Fixed LAN IP Address. Either Fixed in your Router's DHCP assignment screen of your Router or your hMailServer manually specified the LAN IP Address. Usually the preferred way is to Fix the LAN IP Address of hMailServer, in this case, within the DHCP Assignment function of your Router. If you didn't Fix the LAN IP Address of hMailServer, the Router could have assigned a different LAN IP Address to hMailServer. You would also have to make sure the PC which is running hMailServer has its Firewall open to the Ports that hMailServer is listening on as well. If the LAN IP Address has changed from before or the Firewall of either the Router or the hMailServer PC are not set properly this can prevent connection to hMailServer and no email will be able to be sent or possibly received.

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mattg
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Joined: 2007-06-14 05:12
Location: 'The Outback' Australia

Re: Mails are not sent

Post by mattg » 2020-07-23 14:55

gtsolid wrote:
2020-07-23 09:09
Even using the direct IP of the hmailserver inside the LAN i'm not able to send mails
Does this log anything on your hMailserver?
Just 'cause I link to a page and say little else doesn't mean I am not being nice.
https://www.hmailserver.com/documentation

gtsolid
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Posts: 126
Joined: 2016-06-14 12:02

Re: Mails are not sent

Post by gtsolid » 2020-07-27 08:44

Concerning IP 31.157.194.103 (my laptop connected in DynDNS) i have this log: https://www.dropbox.com/s/1l50ggynryhq9 ... 2.txt?dl=0
There are also lines concerning next period, but they are too many to post here.

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johang
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Posts: 291
Joined: 2008-09-01 09:20

Re: Mails are not sent

Post by johang » 2020-07-27 14:24

Code: Select all

"TCPIP"	2088	"2020-07-27 07:39:35.033"	"TCP - 31.157.194.103 connected to 192.168.1.4:143."
"DEBUG"	2088	"2020-07-27 07:39:35.033"	"TCP connection started for session 1938919"
"IMAPD"	2088	1938919	"2020-07-27 07:39:35.033"	"31.157.194.103"	"SENT: * OK IMAPrev1"
"SMTPD"	2072	1938918	"2020-07-27 07:39:35.049"	"212.70.149.19"	"RECEIVED: AUTH LOGIN"
"SMTPD"	2072	1938918	"2020-07-27 07:39:35.049"	"212.70.149.19"	"SENT: 334 VXNlcm5hbWU6"
"IMAPD"	2088	1938919	"2020-07-27 07:39:35.095"	"31.157.194.103"	"RECEIVED: mg52 CAPABILITY"
"IMAPD"	2088	1938919	"2020-07-27 07:39:35.095"	"31.157.194.103"	"SENT: * CAPABILITY IMAP4 IMAP4rev1 CHILDREN IDLE QUOTA SORT ACL NAMESPACE RIGHTS=texk[nl]mg52 OK CAPABILITY completed"
"IMAPD"	2060	1938919	"2020-07-27 07:39:35.174"	"31.157.194.103"	"RECEIVED: lalp LOGIN "andrea.vironda@vms-tvd.net" ***"
"IMAPD"	2060	1938919	"2020-07-27 07:39:35.189"	"31.157.194.103"	"SENT: lalp OK LOGIN completed"
"IMAPD"	2060	1938919	"2020-07-27 07:39:35.220"	"31.157.194.103"	"RECEIVED: SF125000 LIST "INBOX" """
"IMAPD"	2060	1938919	"2020-07-27 07:39:35.220"	"31.157.194.103"	"SENT: * LIST (\HasNoChildren) "." "INBOX"[nl]SF125000 OK LIST completed"
"IMAPD"	2088	1938919	"2020-07-27 07:39:35.287"	"31.157.194.103"	"RECEIVED: s400 IDLE"
"IMAPD"	2088	1938919	"2020-07-27 07:39:35.287"	"31.157.194.103"	"SENT: + idling"
"SMTPD"	2060	1938918	"2020-07-27 07:39:36.308"	"212.70.149.19"	"RECEIVED: bWx1c2VyQHZtcy10dmQubmV0"
"SMTPD"	2060	1938918	"2020-07-27 07:39:36.308"	"212.70.149.19"	"SENT: 334 UGFzc3dvcmQ6"
"IMAPD"	2060	1938919	"2020-07-27 07:39:36.471"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2060	1938919	"2020-07-27 07:39:36.471"	"31.157.194.103"	"SENT: s400 OK IDLE terminated"
"IMAPD"	2072	1938919	"2020-07-27 07:39:36.534"	"31.157.194.103"	"RECEIVED: g0x9 LIST "" """
"IMAPD"	2072	1938919	"2020-07-27 07:39:36.534"	"31.157.194.103"	"SENT: * LIST (\Noselect) "." ""[nl]g0x9 OK LIST completed"
"IMAPD"	2072	1938919	"2020-07-27 07:39:36.643"	"31.157.194.103"	"RECEIVED: n68i IDLE"
"IMAPD"	2072	1938919	"2020-07-27 07:39:36.643"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2060	1938919	"2020-07-27 07:39:36.721"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2060	1938919	"2020-07-27 07:39:36.721"	"31.157.194.103"	"SENT: n68i OK IDLE terminated"
"IMAPD"	2088	1938919	"2020-07-27 07:39:36.788"	"31.157.194.103"	"RECEIVED: 9q3t LIST "" "Sent""
"IMAPD"	2088	1938919	"2020-07-27 07:39:36.788"	"31.157.194.103"	"SENT: 9q3t OK LIST completed"
"IMAPD"	2072	1938919	"2020-07-27 07:39:36.863"	"31.157.194.103"	"RECEIVED: 4ygc IDLE"
"IMAPD"	2072	1938919	"2020-07-27 07:39:36.863"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2072	1938919	"2020-07-27 07:39:36.925"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2072	1938919	"2020-07-27 07:39:36.925"	"31.157.194.103"	"SENT: 4ygc OK IDLE terminated"
"IMAPD"	2088	1938919	"2020-07-27 07:39:36.988"	"31.157.194.103"	"RECEIVED: hvo9 CREATE "Sent""
"DEBUG"	2088	"2020-07-27 07:39:36.988"	"Creating IMAP folder Sent"
"IMAPD"	2088	1938919	"2020-07-27 07:39:37.003"	"31.157.194.103"	"SENT: hvo9 OK CREATE Completed"
"IMAPD"	2060	1938919	"2020-07-27 07:39:37.081"	"31.157.194.103"	"RECEIVED: fxvn IDLE"
"IMAPD"	2060	1938919	"2020-07-27 07:39:37.081"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2060	1938919	"2020-07-27 07:39:37.144"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2060	1938919	"2020-07-27 07:39:37.144"	"31.157.194.103"	"SENT: fxvn OK IDLE terminated"
"IMAPD"	2060	1938919	"2020-07-27 07:39:37.206"	"31.157.194.103"	"RECEIVED: zpjw LIST "" "Sent""
"IMAPD"	2060	1938919	"2020-07-27 07:39:37.206"	"31.157.194.103"	"SENT: * LIST (\HasNoChildren) "." "Sent"[nl]zpjw OK LIST completed"
"IMAPD"	2060	1938919	"2020-07-27 07:39:37.287"	"31.157.194.103"	"RECEIVED: j2wz IDLE"
"IMAPD"	2060	1938919	"2020-07-27 07:39:37.287"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2088	1938919	"2020-07-27 07:39:37.350"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2088	1938919	"2020-07-27 07:39:37.350"	"31.157.194.103"	"SENT: j2wz OK IDLE terminated"
"IMAPD"	2060	1938919	"2020-07-27 07:39:37.444"	"31.157.194.103"	"RECEIVED: 69dn SUBSCRIBE "Sent""
"IMAPD"	2060	1938919	"2020-07-27 07:39:37.444"	"31.157.194.103"	"SENT: 69dn OK Subscribe completed"
"SMTPD"	2060	1938918	"2020-07-27 07:39:37.507"	"212.70.149.19"	"RECEIVED: ***"
"SMTPD"	2060	1938918	"2020-07-27 07:39:37.522"	"212.70.149.19"	"SENT: 535 Authentication failed. Restarting authentication process."
"IMAPD"	2088	1938919	"2020-07-27 07:39:37.522"	"31.157.194.103"	"RECEIVED: kh5n IDLE"
"IMAPD"	2088	1938919	"2020-07-27 07:39:37.553"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2096	1938919	"2020-07-27 07:39:37.616"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2096	1938919	"2020-07-27 07:39:37.616"	"31.157.194.103"	"SENT: kh5n OK IDLE terminated"
"IMAPD"	2096	1938919	"2020-07-27 07:39:37.688"	"31.157.194.103"	"RECEIVED: efqf LIST "" "Trash""
"IMAPD"	2096	1938919	"2020-07-27 07:39:37.688"	"31.157.194.103"	"SENT: efqf OK LIST completed"
"IMAPD"	2096	1938919	"2020-07-27 07:39:37.756"	"31.157.194.103"	"RECEIVED: vce5 IDLE"
"IMAPD"	2096	1938919	"2020-07-27 07:39:37.756"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2096	1938919	"2020-07-27 07:39:37.834"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2096	1938919	"2020-07-27 07:39:37.834"	"31.157.194.103"	"SENT: vce5 OK IDLE terminated"
"IMAPD"	2096	1938919	"2020-07-27 07:39:37.943"	"31.157.194.103"	"RECEIVED: ax19 CREATE "Trash""
"DEBUG"	2096	"2020-07-27 07:39:37.943"	"Creating IMAP folder Trash"
"IMAPD"	2096	1938919	"2020-07-27 07:39:37.943"	"31.157.194.103"	"SENT: ax19 OK CREATE Completed"
"IMAPD"	2088	1938919	"2020-07-27 07:39:38.006"	"31.157.194.103"	"RECEIVED: rzbq IDLE"
"IMAPD"	2088	1938919	"2020-07-27 07:39:38.006"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2096	1938919	"2020-07-27 07:39:38.100"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2096	1938919	"2020-07-27 07:39:38.100"	"31.157.194.103"	"SENT: rzbq OK IDLE terminated"
"IMAPD"	2096	1938919	"2020-07-27 07:39:38.162"	"31.157.194.103"	"RECEIVED: 2ncy LIST "" "Trash""
"IMAPD"	2096	1938919	"2020-07-27 07:39:38.162"	"31.157.194.103"	"SENT: * LIST (\HasNoChildren) "." "Trash"[nl]2ncy OK LIST completed"
"IMAPD"	2088	1938919	"2020-07-27 07:39:38.240"	"31.157.194.103"	"RECEIVED: jmg5 IDLE"
"IMAPD"	2088	1938919	"2020-07-27 07:39:38.240"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2088	1938919	"2020-07-27 07:39:38.303"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2088	1938919	"2020-07-27 07:39:38.303"	"31.157.194.103"	"SENT: jmg5 OK IDLE terminated"
"IMAPD"	2088	1938919	"2020-07-27 07:39:38.396"	"31.157.194.103"	"RECEIVED: p2a2 SUBSCRIBE "Trash""
"IMAPD"	2088	1938919	"2020-07-27 07:39:38.396"	"31.157.194.103"	"SENT: p2a2 OK Subscribe completed"
"IMAPD"	2088	1938919	"2020-07-27 07:39:38.459"	"31.157.194.103"	"RECEIVED: fml3 IDLE"
"IMAPD"	2088	1938919	"2020-07-27 07:39:38.475"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2072	1938919	"2020-07-27 07:39:38.553"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2072	1938919	"2020-07-27 07:39:38.553"	"31.157.194.103"	"SENT: fml3 OK IDLE terminated"
"IMAPD"	2088	1938919	"2020-07-27 07:39:38.615"	"31.157.194.103"	"RECEIVED: jod6 LIST "" "Drafts""
"IMAPD"	2088	1938919	"2020-07-27 07:39:38.615"	"31.157.194.103"	"SENT: jod6 OK LIST completed"
"SMTPD"	2088	1938918	"2020-07-27 07:39:38.721"	"212.70.149.19"	"RECEIVED: QUIT"
"SMTPD"	2088	1938918	"2020-07-27 07:39:38.721"	"212.70.149.19"	"SENT: 221 goodbye"
"IMAPD"	2072	1938919	"2020-07-27 07:39:38.721"	"31.157.194.103"	"RECEIVED: kd8c IDLE"
"DEBUG"	2096	"2020-07-27 07:39:38.721"	"Ending session 1938918"
"IMAPD"	2072	1938919	"2020-07-27 07:39:38.721"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2096	1938919	"2020-07-27 07:39:38.783"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2096	1938919	"2020-07-27 07:39:38.783"	"31.157.194.103"	"SENT: kd8c OK IDLE terminated"
"IMAPD"	2096	1938919	"2020-07-27 07:39:38.882"	"31.157.194.103"	"RECEIVED: n0mg CREATE "Drafts""
"DEBUG"	2096	"2020-07-27 07:39:38.882"	"Creating IMAP folder Drafts"
"IMAPD"	2096	1938919	"2020-07-27 07:39:38.882"	"31.157.194.103"	"SENT: n0mg OK CREATE Completed"
"IMAPD"	2088	1938919	"2020-07-27 07:39:38.951"	"31.157.194.103"	"RECEIVED: tef2 IDLE"
"IMAPD"	2088	1938919	"2020-07-27 07:39:38.951"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2088	1938919	"2020-07-27 07:39:39.014"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2088	1938919	"2020-07-27 07:39:39.014"	"31.157.194.103"	"SENT: tef2 OK IDLE terminated"
"IMAPD"	2088	1938919	"2020-07-27 07:39:39.092"	"31.157.194.103"	"RECEIVED: 7st1 LIST "" "Drafts""
"IMAPD"	2088	1938919	"2020-07-27 07:39:39.092"	"31.157.194.103"	"SENT: * LIST (\HasNoChildren) "." "Drafts"[nl]7st1 OK LIST completed"
"IMAPD"	2088	1938919	"2020-07-27 07:39:39.185"	"31.157.194.103"	"RECEIVED: 307x IDLE"
"IMAPD"	2088	1938919	"2020-07-27 07:39:39.185"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2096	1938919	"2020-07-27 07:39:39.248"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2096	1938919	"2020-07-27 07:39:39.248"	"31.157.194.103"	"SENT: 307x OK IDLE terminated"
"IMAPD"	2072	1938919	"2020-07-27 07:39:39.310"	"31.157.194.103"	"RECEIVED: r67y SUBSCRIBE "Drafts""
"IMAPD"	2072	1938919	"2020-07-27 07:39:39.326"	"31.157.194.103"	"SENT: r67y OK Subscribe completed"
"IMAPD"	2088	1938919	"2020-07-27 07:39:39.404"	"31.157.194.103"	"RECEIVED: cvo6 IDLE"
"IMAPD"	2088	1938919	"2020-07-27 07:39:39.404"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2088	1938919	"2020-07-27 07:39:39.497"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2088	1938919	"2020-07-27 07:39:39.497"	"31.157.194.103"	"SENT: cvo6 OK IDLE terminated"
"IMAPD"	2096	1938919	"2020-07-27 07:39:39.575"	"31.157.194.103"	"RECEIVED: oeaj LIST "" "Junk Email""
"IMAPD"	2096	1938919	"2020-07-27 07:39:39.575"	"31.157.194.103"	"SENT: oeaj OK LIST completed"
"IMAPD"	2096	1938919	"2020-07-27 07:39:39.653"	"31.157.194.103"	"RECEIVED: cd4r IDLE"
"IMAPD"	2096	1938919	"2020-07-27 07:39:39.653"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2096	1938919	"2020-07-27 07:39:39.747"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2096	1938919	"2020-07-27 07:39:39.747"	"31.157.194.103"	"SENT: cd4r OK IDLE terminated"
"IMAPD"	2088	1938919	"2020-07-27 07:39:39.794"	"31.157.194.103"	"RECEIVED: 6l32 CREATE "Junk Email""
"DEBUG"	2088	"2020-07-27 07:39:39.809"	"Creating IMAP folder Junk Email"
"IMAPD"	2088	1938919	"2020-07-27 07:39:39.809"	"31.157.194.103"	"SENT: 6l32 OK CREATE Completed"
"IMAPD"	2072	1938919	"2020-07-27 07:39:39.872"	"31.157.194.103"	"RECEIVED: 4jxm IDLE"
"IMAPD"	2072	1938919	"2020-07-27 07:39:39.887"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2072	1938919	"2020-07-27 07:39:39.981"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2072	1938919	"2020-07-27 07:39:39.981"	"31.157.194.103"	"SENT: 4jxm OK IDLE terminated"
"IMAPD"	2096	1938919	"2020-07-27 07:39:40.059"	"31.157.194.103"	"RECEIVED: jmhn LIST "" "Junk Email""
"IMAPD"	2096	1938919	"2020-07-27 07:39:40.059"	"31.157.194.103"	"SENT: * LIST (\HasNoChildren) "." "Junk Email"[nl]jmhn OK LIST completed"
"IMAPD"	2096	1938919	"2020-07-27 07:39:40.153"	"31.157.194.103"	"RECEIVED: pqw6 IDLE"
"IMAPD"	2096	1938919	"2020-07-27 07:39:40.153"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2096	1938919	"2020-07-27 07:39:40.215"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2096	1938919	"2020-07-27 07:39:40.215"	"31.157.194.103"	"SENT: pqw6 OK IDLE terminated"
"IMAPD"	2088	1938919	"2020-07-27 07:39:40.309"	"31.157.194.103"	"RECEIVED: y1po SUBSCRIBE "Junk Email""
"IMAPD"	2088	1938919	"2020-07-27 07:39:40.309"	"31.157.194.103"	"SENT: y1po OK Subscribe completed"
"IMAPD"	2072	1938919	"2020-07-27 07:39:40.372"	"31.157.194.103"	"RECEIVED: z28d IDLE"
"IMAPD"	2072	1938919	"2020-07-27 07:39:40.387"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2072	1938919	"2020-07-27 07:39:40.481"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2072	1938919	"2020-07-27 07:39:40.481"	"31.157.194.103"	"SENT: z28d OK IDLE terminated"
"IMAPD"	2096	1938919	"2020-07-27 07:39:40.578"	"31.157.194.103"	"RECEIVED: s63n LSUB "" "*""
"IMAPD"	2096	1938919	"2020-07-27 07:39:40.578"	"31.157.194.103"	"SENT: * LSUB (\HasNoChildren) "." "INBOX"[nl]* LSUB (\HasNoChildren) "." "Posta inviata"[nl]* LSUB (\HasNoChildren) "." "Posta eliminata"[nl]* LSUB (\HasNoChildren) "." "Bozze"[nl]* LSUB (\HasNoChildren) "." "Posta indesiderata"[nl]* LSUB (\HasChildren) "." "Archivio_Ricevuta"[nl]* LSUB (\HasNoChildren) "." "Archivio_Ricevuta.TRC"[nl]* LSUB (\HasNoChildren) "." "Archivio_Ricevuta.A-AXIS"[nl]* LSUB (\HasNoChildren) "." "Archivio_Ricevuta.LK"[nl]* LSUB (\HasNoChildren) "." "Archivio_Ricevuta.TBF"[nl]* LSUB (\HasNoChildren) "." "Sent"[nl]* LSUB (\HasNoChildren) "." "Trash"[nl]* LSUB (\HasNoChildren) "." "Drafts"[nl]* LSUB (\HasNoChildren) "." "Junk Email""
"IMAPD"	2096	1938919	"2020-07-27 07:39:40.578"	"31.157.194.103"	"SENT: s63n OK LSUB completed"
"IMAPD"	2072	1938919	"2020-07-27 07:39:40.688"	"31.157.194.103"	"RECEIVED: nvuz IDLE"
"IMAPD"	2072	1938919	"2020-07-27 07:39:40.688"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2088	1938919	"2020-07-27 07:39:40.766"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2088	1938919	"2020-07-27 07:39:40.766"	"31.157.194.103"	"SENT: nvuz OK IDLE terminated"
"IMAPD"	2088	1938919	"2020-07-27 07:39:40.875"	"31.157.194.103"	"RECEIVED: 8efe LIST "" "Sent""
"IMAPD"	2088	1938919	"2020-07-27 07:39:40.875"	"31.157.194.103"	"SENT: * LIST (\HasNoChildren) "." "Sent"[nl]8efe OK LIST completed"
"IMAPD"	2088	1938919	"2020-07-27 07:39:40.938"	"31.157.194.103"	"RECEIVED: dpoy IDLE"
"IMAPD"	2088	1938919	"2020-07-27 07:39:40.938"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2072	1938919	"2020-07-27 07:39:41.032"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2072	1938919	"2020-07-27 07:39:41.032"	"31.157.194.103"	"SENT: dpoy OK IDLE terminated"
"IMAPD"	2096	1938919	"2020-07-27 07:39:41.127"	"31.157.194.103"	"RECEIVED: 7n98 SUBSCRIBE "Sent""
"IMAPD"	2096	1938919	"2020-07-27 07:39:41.127"	"31.157.194.103"	"SENT: 7n98 OK Subscribe completed"
"IMAPD"	2096	1938919	"2020-07-27 07:39:41.205"	"31.157.194.103"	"RECEIVED: ilfj IDLE"
"IMAPD"	2096	1938919	"2020-07-27 07:39:41.205"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2096	1938919	"2020-07-27 07:39:41.282"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2096	1938919	"2020-07-27 07:39:41.282"	"31.157.194.103"	"SENT: ilfj OK IDLE terminated"
"IMAPD"	2088	1938919	"2020-07-27 07:39:41.360"	"31.157.194.103"	"RECEIVED: 5fv3 LIST "" "Trash""
"IMAPD"	2088	1938919	"2020-07-27 07:39:41.360"	"31.157.194.103"	"SENT: * LIST (\HasNoChildren) "." "Trash"[nl]5fv3 OK LIST completed"
"IMAPD"	2088	1938919	"2020-07-27 07:39:41.438"	"31.157.194.103"	"RECEIVED: rogw IDLE"
"IMAPD"	2088	1938919	"2020-07-27 07:39:41.438"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2072	1938919	"2020-07-27 07:39:41.516"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2072	1938919	"2020-07-27 07:39:41.516"	"31.157.194.103"	"SENT: rogw OK IDLE terminated"
"IMAPD"	2096	1938919	"2020-07-27 07:39:41.610"	"31.157.194.103"	"RECEIVED: 021q SUBSCRIBE "Trash""
"IMAPD"	2096	1938919	"2020-07-27 07:39:41.610"	"31.157.194.103"	"SENT: 021q OK Subscribe completed"
"IMAPD"	2088	1938919	"2020-07-27 07:39:41.673"	"31.157.194.103"	"RECEIVED: kmzd IDLE"
"IMAPD"	2088	1938919	"2020-07-27 07:39:41.688"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2072	1938919	"2020-07-27 07:39:41.767"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2072	1938919	"2020-07-27 07:39:41.767"	"31.157.194.103"	"SENT: kmzd OK IDLE terminated"
"IMAPD"	2088	1938919	"2020-07-27 07:39:41.829"	"31.157.194.103"	"RECEIVED: f0h1 LIST "" "Drafts""
"IMAPD"	2088	1938919	"2020-07-27 07:39:41.829"	"31.157.194.103"	"SENT: * LIST (\HasNoChildren) "." "Drafts"[nl]f0h1 OK LIST completed"
"IMAPD"	2096	1938919	"2020-07-27 07:39:41.907"	"31.157.194.103"	"RECEIVED: ddzr IDLE"
"IMAPD"	2096	1938919	"2020-07-27 07:39:41.907"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2096	1938919	"2020-07-27 07:39:41.985"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2096	1938919	"2020-07-27 07:39:41.985"	"31.157.194.103"	"SENT: ddzr OK IDLE terminated"
"IMAPD"	2072	1938919	"2020-07-27 07:39:42.050"	"31.157.194.103"	"RECEIVED: 7udu SUBSCRIBE "Drafts""
"IMAPD"	2072	1938919	"2020-07-27 07:39:42.050"	"31.157.194.103"	"SENT: 7udu OK Subscribe completed"
"IMAPD"	2072	1938919	"2020-07-27 07:39:42.112"	"31.157.194.103"	"RECEIVED: qlor IDLE"
"IMAPD"	2072	1938919	"2020-07-27 07:39:42.112"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2072	1938919	"2020-07-27 07:39:42.191"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2072	1938919	"2020-07-27 07:39:42.191"	"31.157.194.103"	"SENT: qlor OK IDLE terminated"
"IMAPD"	2088	1938919	"2020-07-27 07:39:42.253"	"31.157.194.103"	"RECEIVED: cm76 LIST "" "Junk Email""
"IMAPD"	2088	1938919	"2020-07-27 07:39:42.253"	"31.157.194.103"	"SENT: * LIST (\HasNoChildren) "." "Junk Email"[nl]cm76 OK LIST completed"
"IMAPD"	2072	1938919	"2020-07-27 07:39:42.347"	"31.157.194.103"	"RECEIVED: r3la IDLE"
"IMAPD"	2072	1938919	"2020-07-27 07:39:42.347"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2072	1938919	"2020-07-27 07:39:42.394"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2072	1938919	"2020-07-27 07:39:42.394"	"31.157.194.103"	"SENT: r3la OK IDLE terminated"
"IMAPD"	2096	1938919	"2020-07-27 07:39:42.472"	"31.157.194.103"	"RECEIVED: ma93 SUBSCRIBE "Junk Email""
"IMAPD"	2096	1938919	"2020-07-27 07:39:42.472"	"31.157.194.103"	"SENT: ma93 OK Subscribe completed"
"IMAPD"	2096	1938919	"2020-07-27 07:39:42.581"	"31.157.194.103"	"RECEIVED: 22lv IDLE"
"IMAPD"	2096	1938919	"2020-07-27 07:39:42.581"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2088	1938919	"2020-07-27 07:39:42.675"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2088	1938919	"2020-07-27 07:39:42.675"	"31.157.194.103"	"SENT: 22lv OK IDLE terminated"
"IMAPD"	2072	1938919	"2020-07-27 07:39:42.724"	"31.157.194.103"	"RECEIVED: g0x6 SELECT "INBOX""
"IMAPD"	2072	1938919	"2020-07-27 07:39:42.724"	"31.157.194.103"	"SENT: * 12 EXISTS[nl]* 0 RECENT[nl]* FLAGS (\Deleted \Seen \Draft \Answered \Flagged)[nl]* OK [UIDVALIDITY 1475766080] current uidvalidity[nl]* OK [UNSEEN 24756] unseen messages[nl]* OK [UIDNEXT 24758] next uid[nl]* OK [PERMANENTFLAGS (\Deleted \Seen \Draft \Answered \Flagged)] limited[nl]g0x6 OK [READ-WRITE] SELECT completed"
"IMAPD"	2096	1938919	"2020-07-27 07:39:42.803"	"31.157.194.103"	"RECEIVED: fwt1 IDLE"
"IMAPD"	2096	1938919	"2020-07-27 07:39:42.803"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2072	1938919	"2020-07-27 07:39:42.873"	"31.157.194.103"	"RECEIVED: DONE"
"IMAPD"	2072	1938919	"2020-07-27 07:39:42.873"	"31.157.194.103"	"SENT: fwt1 OK IDLE terminated"
"IMAPD"	2088	1938919	"2020-07-27 07:39:43.030"	"31.157.194.103"	"RECEIVED: pa4u UID SEARCH UID 24721:24757 SINCE 25-Jul-2020"
"IMAPD"	2088	1938919	"2020-07-27 07:39:43.062"	"31.157.194.103"	"SENT: * SEARCH 24755 24756 24757"
"IMAPD"	2088	1938919	"2020-07-27 07:39:43.062"	"31.157.194.103"	"SENT: pa4u OK UID completed"
"IMAPD"	2072	1938919	"2020-07-27 07:39:43.155"	"31.157.194.103"	"RECEIVED: v9ii IDLE"
"IMAPD"	2072	1938919	"2020-07-27 07:39:43.155"	"31.157.194.103"	"SENT: + idling"
"IMAPD"	2088	1938919	"2020-07-27 07:39:43.265"	"31.157.194.103"	"RECEIVED: DONE"

there are no SMTPx lines regarding to your client 31.157.194.103 sending any emails .. ( or even connecting )
( there are IMAP loglines saying you log in and look in the mailbox )

there are SMTP lines that log SMTP from 212.70.149.19 ( so it seems hmailserver accepts SMTP access at least from there )

are you sure your client can reach your hmailserver ocn port 25 or port 587 depending of your chosen configuration ? ( my guess is that since you are reffering to a dyndns connected PC you are on a "dial-up" and cannot use port 25 outgoing so you should have 587 in your config )





go here https://www.hmailserver.com/forum/viewt ... 20&t=30914 run it and post result here
post what is in your error log
and post lines from log regarding TCP/IP and SMTP ( you can uncheck debugging and IMAP for now )
___________________________________________________________end of the line
spam filter appliance gateway: www.mailcleaner.org

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jim.bus
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Posts: 425
Joined: 2011-05-28 11:49
Location: US

Re: Mails are not sent

Post by jim.bus » 2020-07-27 18:20

johang wrote:
2020-07-27 14:24

there are no SMTPx lines regarding to your client 31.157.194.103 sending any emails .. ( or even connecting )
( there are IMAP loglines saying you log in and look in the mailbox )

there are SMTP lines that log SMTP from 212.70.149.19 ( so it seems hmailserver accepts SMTP access at least from there )

are you sure your client can reach your hmailserver ocn port 25 or port 587 depending of your chosen configuration ? ( my guess is that since you are reffering to a dyndns connected PC you are on a "dial-up" and cannot use port 25 outgoing so you should have 587 in your config )





go here https://www.hmailserver.com/forum/viewt ... 20&t=30914 run it and post result here
post what is in your error log
and post lines from log regarding TCP/IP and SMTP ( you can uncheck debugging and IMAP for now )
Though this may not be the case but DynDNS is a service which offers Dynamic DNS services (DDNS hostnames). If the hostname he uses to identify hMailServer (as I inidicated in a prior post) is a DDNS hostname, then this may be the reason clients are not connecting to his hMailServer. The IP Address in this possible DDNS hostname may not be the IP Address of his Local Network and consequently no connection was made to hMailServer from the client. There is an indication of one IP Address having made connection but no Log entries actually showing the successful connection. With DDNS the IP Address could change at any time though my experience with DDNS hostnames is that the change in IP Address is infrequent. Though the fact that he connected on the IMAP Log Entries might tend to indicate that SMTP connection attempts in the same time period would probably also have connected.

So far I haven't seen any evidence which discounts this theory and based on his Log Entries so far posted this would tend to indicate the possibility it is a DDNS problem since his Logs . He should confirm whether or not he is using a DDNS hostname.

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johang
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Posts: 291
Joined: 2008-09-01 09:20

Re: Mails are not sent

Post by johang » 2020-07-27 21:16

jim.bus wrote:
2020-07-27 18:20
johang wrote:
2020-07-27 14:24

there are no SMTPx lines regarding to your client 31.157.194.103 sending any emails .. ( or even connecting )
( there are IMAP loglines saying you log in and look in the mailbox )

there are SMTP lines that log SMTP from 212.70.149.19 ( so it seems hmailserver accepts SMTP access at least from there )

are you sure your client can reach your hmailserver ocn port 25 or port 587 depending of your chosen configuration ? ( my guess is that since you are reffering to a dyndns connected PC you are on a "dial-up" and cannot use port 25 outgoing so you should have 587 in your config )





go here https://www.hmailserver.com/forum/viewt ... 20&t=30914 run it and post result here
post what is in your error log
and post lines from log regarding TCP/IP and SMTP ( you can uncheck debugging and IMAP for now )
Though this may not be the case but DynDNS is a service which offers Dynamic DNS services (DDNS hostnames). If the hostname he uses to identify hMailServer (as I inidicated in a prior post) is a DDNS hostname, then this may be the reason clients are not connecting to his hMailServer. The IP Address in this possible DDNS hostname may not be the IP Address of his Local Network and consequently no connection was made to hMailServer from the client. There is an indication of one IP Address having made connection but no Log entries actually showing the successful connection. With DDNS the IP Address could change at any time though my experience with DDNS hostnames is that the change in IP Address is infrequent. Though the fact that he connected on the IMAP Log Entries might tend to indicate that SMTP connection attempts in the same time period would probably also have connected.

So far I haven't seen any evidence which discounts this theory and based on his Log Entries so far posted this would tend to indicate the possibility it is a DDNS problem since his Logs . He should confirm whether or not he is using a DDNS hostname.
ok
we will await him to confirm that then
___________________________________________________________end of the line
spam filter appliance gateway: www.mailcleaner.org

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jim.bus
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Posts: 425
Joined: 2011-05-28 11:49
Location: US

Re: Mails are not sent

Post by jim.bus » 2020-07-28 07:05

johang wrote:
2020-07-27 21:16
jim.bus wrote:
2020-07-27 18:20
johang wrote:
2020-07-27 14:24

there are no SMTPx lines regarding to your client 31.157.194.103 sending any emails .. ( or even connecting )
( there are IMAP loglines saying you log in and look in the mailbox )

there are SMTP lines that log SMTP from 212.70.149.19 ( so it seems hmailserver accepts SMTP access at least from there )

are you sure your client can reach your hmailserver ocn port 25 or port 587 depending of your chosen configuration ? ( my guess is that since you are reffering to a dyndns connected PC you are on a "dial-up" and cannot use port 25 outgoing so you should have 587 in your config )





go here https://www.hmailserver.com/forum/viewt ... 20&t=30914 run it and post result here
post what is in your error log
and post lines from log regarding TCP/IP and SMTP ( you can uncheck debugging and IMAP for now )
Though this may not be the case but DynDNS is a service which offers Dynamic DNS services (DDNS hostnames). If the hostname he uses to identify hMailServer (as I inidicated in a prior post) is a DDNS hostname, then this may be the reason clients are not connecting to his hMailServer. The IP Address in this possible DDNS hostname may not be the IP Address of his Local Network and consequently no connection was made to hMailServer from the client. There is an indication of one IP Address having made connection but no Log entries actually showing the successful connection. With DDNS the IP Address could change at any time though my experience with DDNS hostnames is that the change in IP Address is infrequent. Though the fact that he connected on the IMAP Log Entries might tend to indicate that SMTP connection attempts in the same time period would probably also have connected.

So far I haven't seen any evidence which discounts this theory and based on his Log Entries so far posted this would tend to indicate the possibility it is a DDNS problem since his Logs . He should confirm whether or not he is using a DDNS hostname.
ok
we will await him to confirm that then
I should probably further clarify that ordinarily using a DDNS hostname should not be a problem but in the past when I was using a DDNS hostname (not from DynDNS) my assumption for my problem was that there was a tiny amount of time when updating the DDNS hostname to the new IP Address the DDNS hostname would not resolve to any IP Address at all and I would get errors. If this is the case there would only be a small amount of outage time and I had a miniscule amount of transactions for my hMailServer usually. But sometimes I would get outages that lasted some hours and again I speculated that possibly the DDNS Server which updates the DDNS hostnames could have been down.

So my point is a DDNS hostname for me was a reasonable alternative to having a Static IP Address where this situation wouldn't occur. Though from what I've recently read DDNS hostnames might not be strictly RFC compliant. I'm not certain about the RFC Compliance aspect of DDNS Hostnames. The whole purpose for DDNS hostnames is for the user who has a server (not necessarily an email server) he/she runs with a Dynamic IP Address and needs to be able to access the server externally from outside the user's Local Network. Usually these are Residential IP Addresses.

gtsolid
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Posts: 126
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Re: Mails are not sent

Post by gtsolid » 2020-07-29 08:02

I've been using DDNS for several years without any issue, I don't think the problem is there.
I don't use 587 port, instead i use 143

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mattg
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Re: Mails are not sent

Post by mattg » 2020-07-29 08:20

Port 143 is IMAP, ie your mail client connecting to the server to RECEIVE mail

Port 587 (SMTP) is used to SEND mail from your client through the server to the world
Just 'cause I link to a page and say little else doesn't mean I am not being nice.
https://www.hmailserver.com/documentation

gtsolid
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Posts: 126
Joined: 2016-06-14 12:02

Re: Mails are not sent

Post by gtsolid » 2020-07-29 08:58

Sorry, IMAP 143 and SMTP 25

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jim.bus
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Location: US

Re: Mails are not sent

Post by jim.bus » 2020-07-29 11:27

gtsolid wrote:
2020-07-29 08:02
I've been using DDNS for several years without any issue, I don't think the problem is there.
I don't use 587 port, instead i use 143
The point is in the past I've used DDNS hostnames as well with very little problem but yet I have had problems. Most likely your DDNS hostname is not the issue but you can't claim it isn't if you haven't verified that the DDNS hostname Number one actually resolves to an IP Address and is the correct Public IP Address for your for your hMailServer. it is a simple thing to do. Simply place your DDNS Hostname in hMailAdmin's Utility MX Query and click on Resolve. It should return the correct Public IP Address for your hMailServer. If not there's your problem. However, in my case, when I had problems they were only temporary. You seem to indicate you are having a consistent problem.

So far as was indicated in prior posts, your logs do not show any SMTP connection attempts which you would have to do to be able to send emails from your client. Your client would have to show the Outgoing hMailServer hostname (presumably a DDNS hostname) or if the client was within your Local Network the Computer Name or LAN IP Address. So for whatever reason, it looks like your client isn't connecting at all to hMailServer at least with the Log Entries you have shown. This could be a DDNS hotname problem, Firewall problem (Router Firewall or Computer Firewall). As commented on before, there is evidence something has connected with SMTP but we do not know what Port it connected on. Which means depending on the particular Port the connection was made on this could still be a Firewall problem He seemed to state he was using Port 25 but in my experience most people would use for their client Outgoing hmailServer connection either Port 465 or 587. Since he only references in his posts Port 25 and 143 he may not have Ports 465 and/or 587 open. This could cause a failure to connect to hMailServer because the Firewall may be blocking the connection.

So again, just to be on the safe side, I still would verify the DDNS hostname Public IP Address is resolving properly. I would then check to make sure what Port he is using to send mail with and verify both the Router and Computer Firewalls where hMailServer is running on are open. And make sure all the Logs are being produced by hMailServer so he can see if there are any connections which are made and on what ports those connections are made on. He should also probably verify that his TCP/IP Ports specify Ports 25, 465, and 587 to make sure hMailServer is listening on those Ports.

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