deleted mails from webmail still shows in outlook(pop3)

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mujeeb3051
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deleted mails from webmail still shows in outlook(pop3)

Post by mujeeb3051 » 2020-07-28 12:47

I am facing a problem with outlook pop3 account, I have a roundcube webmail and I also use laptop outlook which is setup using pop3. So whenever I am out and i receive any mail I check my mail using webmail and if I find any unwanted mails i delete them from my phone which is working properly (btw outlook is completely closed), but when I start my outlook I still see that mail in my inbox and in roundcube that mail is in trash...

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SorenR
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Re: deleted mails from webmail still shows in outlook(pop3)

Post by SorenR » 2020-07-28 13:17

mujeeb3051 wrote:
2020-07-28 12:47
I am facing a problem with outlook pop3 account, I have a roundcube webmail and I also use laptop outlook which is setup using pop3. So whenever I am out and i receive any mail I check my mail using webmail and if I find any unwanted mails i delete them from my phone which is working properly (btw outlook is completely closed), but when I start my outlook I still see that mail in my inbox and in roundcube that mail is in trash...
Simple... Outlook (POP3) downloaded a copy of the email before you deleted it in Roundcube... Once downloaded by POP3 the server cannot control the email anymore.

POP3 is for "offline" mail and IMAP is for "online" mail.
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Re: deleted mails from webmail still shows in outlook(pop3)

Post by mujeeb3051 » 2020-07-28 14:27

SorenR wrote:
2020-07-28 13:17
mujeeb3051 wrote:
2020-07-28 12:47
I am facing a problem with outlook pop3 account, I have a roundcube webmail and I also use laptop outlook which is setup using pop3. So whenever I am out and i receive any mail I check my mail using webmail and if I find any unwanted mails i delete them from my phone which is working properly (btw outlook is completely closed), but when I start my outlook I still see that mail in my inbox and in roundcube that mail is in trash...
Simple... Outlook (POP3) downloaded a copy of the email before you deleted it in Roundcube... Once downloaded by POP3 the server cannot control the email anymore.

POP3 is for "offline" mail and IMAP is for "online" mail.
Outlook is closed so how comes its downloading mails?,before opening the outlook I am deleting that mail from roundcube which I think should process the same in hmailserver, and when i open outlook it fetches mails from hmailserver which ideally should be in trash folder so why its showing in inbox??

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Re: deleted mails from webmail still shows in outlook(pop3)

Post by johang » 2020-07-28 16:25

mujeeb3051 wrote:
2020-07-28 14:27
Outlook is closed so how comes its downloading mails?,before opening the outlook I am deleting that mail from roundcube which I think should process the same in hmailserver, and when i open outlook it fetches mails from hmailserver which ideally should be in trash folder so why its showing in inbox??
If you in your roundcube have chosen "flag the message for deletion" it will not delete them ( but rather just flag them.. outlook has no knowledge of that flag if i have understood it .. so outlook jusr treats as normal mail )

uncheck "flag message for deletion" so roundcube actually MOVES the mail to the trash folder ( which you then later anyway have to clear .. but that is another issue )


but i will add .. outlook is never really closed .. i can get notifications of new mail even though application is not "open"
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Re: deleted mails from webmail still shows in outlook(pop3)

Post by mujeeb3051 » 2020-07-29 14:34

johang wrote:
2020-07-28 16:25
mujeeb3051 wrote:
2020-07-28 14:27
Outlook is closed so how comes its downloading mails?,before opening the outlook I am deleting that mail from roundcube which I think should process the same in hmailserver, and when i open outlook it fetches mails from hmailserver which ideally should be in trash folder so why its showing in inbox??
If you in your roundcube have chosen "flag the message for deletion" it will not delete them ( but rather just flag them.. outlook has no knowledge of that flag if i have understood it .. so outlook jusr treats as normal mail )

uncheck "flag message for deletion" so roundcube actually MOVES the mail to the trash folder ( which you then later anyway have to clear .. but that is another issue )


but i will add .. outlook is never really closed .. i can get notifications of new mail even though application is not "open"
I am directly deleting the mails without flagging it.

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Re: deleted mails from webmail still shows in outlook(pop3)

Post by SorenR » 2020-07-29 14:51

Roundcube ... Settings > Preferences > Server Settings ... Flag the message for deletion instead of delete = ???
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Re: deleted mails from webmail still shows in outlook(pop3)

Post by johang » 2020-07-29 17:15

perhaps you can do a test ..

turn of all "data connections" on your phone
send a message to yourself ( from outside client )
watch it appear in mailbox via roundcube .. and delete it.
now start "data connection" on your phone

do you still get the mail in phone ? ( then it is a roundcube behaviour )


what settings have you put into your phones outlook settings ?
send/recieve automatic every XX minute ? (default says 30 minutes if google has it right)
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Re: deleted mails from webmail still shows in outlook(pop3)

Post by mujeeb3051 » 2020-07-30 08:23

SorenR wrote:
2020-07-29 14:51
Roundcube ... Settings > Preferences > Server Settings ... Flag the message for deletion instead of delete = ???
its disabled.

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Re: deleted mails from webmail still shows in outlook(pop3)

Post by mujeeb3051 » 2020-07-30 08:26

johang wrote:
2020-07-29 17:15
perhaps you can do a test ..

turn of all "data connections" on your phone
send a message to yourself ( from outside client )
watch it appear in mailbox via roundcube .. and delete it.
now start "data connection" on your phone

do you still get the mail in phone ? ( then it is a roundcube behaviour )


what settings have you put into your phones outlook settings ?
send/recieve automatic every XX minute ? (default says 30 minutes if google has it right)
ok, I will give it a try, BTW its not only with roundcube if i delete an email from an Iphone's default mail app I still see that mail on macbook's outlook. :? :?

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Re: deleted mails from webmail still shows in outlook(pop3)

Post by SorenR » 2020-07-30 09:22

mujeeb3051 wrote:
2020-07-30 08:26
johang wrote:
2020-07-29 17:15
perhaps you can do a test ..

turn of all "data connections" on your phone
send a message to yourself ( from outside client )
watch it appear in mailbox via roundcube .. and delete it.
now start "data connection" on your phone

do you still get the mail in phone ? ( then it is a roundcube behaviour )


what settings have you put into your phones outlook settings ?
send/recieve automatic every XX minute ? (default says 30 minutes if google has it right)
ok, I will give it a try, BTW its not only with roundcube if i delete an email from an Iphone's default mail app I still see that mail on macbook's outlook. :? :?
Is there a special reason for using POP3? Why not change to IMAP ? POP3 is not designed for sharing a mailbox on multiple devices.
SørenR.

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Re: deleted mails from webmail still shows in outlook(pop3)

Post by Virinum » 2020-07-30 13:52

mujeeb3051 wrote:
2020-07-30 08:26
ok, I will give it a try, BTW its not only with roundcube if i delete an email from an Iphone's default mail app I still see that mail on macbook's outlook. :? :?
iOS's mail app only flags messages as deleted.

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Re: deleted mails from webmail still shows in outlook(pop3)

Post by johang » 2020-07-30 22:12

and i missunderstood .. i read it as you used outlook as app on your phone.. :D :D :D :D ..
i just now understood you were using iphone legacy app :D :D :D
Virinum is SPOT ON :lol: :lol: :lol: :lol: there is NO alternative in iphone legacy mailapp to delete directly whatsoever !!!
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Re: deleted mails from webmail still shows in outlook(pop3)

Post by mujeeb3051 » 2020-08-06 12:04

Virinum wrote:
2020-07-30 13:52
mujeeb3051 wrote:
2020-07-30 08:26
ok, I will give it a try, BTW its not only with roundcube if i delete an email from an Iphone's default mail app I still see that mail on macbook's outlook. :? :?
iOS's mail app only flags messages as deleted.
now I get it thanks!

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Re: deleted mails from webmail still shows in outlook(pop3)

Post by mujeeb3051 » 2020-08-06 12:05

johang wrote:
2020-07-30 22:12
and i missunderstood .. i read it as you used outlook as app on your phone.. :D :D :D :D ..
i just now understood you were using iphone legacy app :D :D :D
Virinum is SPOT ON :lol: :lol: :lol: :lol: there is NO alternative in iphone legacy mailapp to delete directly whatsoever !!!
thanks mate!!

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Re: deleted mails from webmail still shows in outlook(pop3)

Post by mujeeb3051 » 2020-09-03 14:59

Virinum wrote:
2020-07-30 13:52
mujeeb3051 wrote:
2020-07-30 08:26
ok, I will give it a try, BTW its not only with roundcube if i delete an email from an Iphone's default mail app I still see that mail on macbook's outlook. :? :?
iOS's mail app only flags messages as deleted.
I tried the same thing with mdaemon mailserver the emails deleted from Iphone Native mail app doesn't show on pop3 client :| :|

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