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Gmail. Message undeliverable 550-5.1.1 The email account that you tried to reach does not exist

Posted: 2020-12-16 00:53
by kdiamond
Hi.

I suddenly can not send any email to Gmail anymore. Haven't touched a thing. Gmail account is valid and will accept emails from another Gmail address.

Error Type: SMTP
Remote server (108.177.126.27) issued an error.
hMailServer sent: RCPT TO:<XXXXXXX@gmail.com>
Remote server replied: 550-5.1.1 The email account that you tried to reach does not exist. Please try
550-5.1.1 double-checking the recipient's email address for typos or
550-5.1.1 unnecessary spaces. Learn more at
550 5.1.1 https://support.google.com/mail/?p=NoSuchUser s5si230696ejz.284 - gsmtp


Thank you

Br,
Dali

Re: Gmail. Message undeliverable 550-5.1.1 The email account that you tried to reach does not exist

Posted: 2020-12-16 01:06
by jimimaseye
I'm no expert but...

....I'm guessing the account that you tried to reach does not exist.

[Entered by mobile. Excuse my spelling.]

Re: Gmail. Message undeliverable 550-5.1.1 The email account that you tried to reach does not exist

Posted: 2020-12-16 01:07
by kdiamond
jimimaseye wrote:
2020-12-16 01:06
I'm no expert but...

....I'm guessing the account that you tried to reach does not exist.

[Entered by mobile. Excuse my spelling.]
That's not the case. Gmail account is valid and will accept emails from another Gmail address.

Re: Gmail. Message undeliverable 550-5.1.1 The email account that you tried to reach does not exist

Posted: 2020-12-16 02:24
by kdiamond
I solved it.

I had some issues in domain SPF, DMARC records.

As always https://mxtoolbox.com/ is a great tool!!!

Thx

Br,
Dali

Re: Gmail. Message undeliverable 550-5.1.1 The email account that you tried to reach does not exist

Posted: 2020-12-16 04:12
by palinka
jimimaseye wrote:
2020-12-16 01:06
I'm no expert but...

....I'm guessing the account that you tried to reach does not exist.

[Entered by mobile. Excuse my spelling.]
There was a gmail outage today that caused that strange message. I had a couple of messages today for bona fide accounts bounce with "user does not exist".

Gmail was completely down yesterday morning for a little while also. I could log in but no messages would appear.

Screen shot from yesterday morning:
Screenshot_20201214-081631_Brave.jpg

Re: Gmail. Message undeliverable 550-5.1.1 The email account that you tried to reach does not exist

Posted: 2020-12-16 13:42
by kdiamond
There was a gmail outage today that caused that strange message. I had a couple of messages today for bona fide accounts bounce with "user does not exist".

Gmail was completely down yesterday morning for a little while also. I could log in but no messages would appear.

Screen shot from yesterday morning:

Screenshot_20201214-081631_Brave.jpg
Ahh, and I thought about this possibility too :) I fixed some issues in SPF and Dmarc records, which is good too.

Thank you

Br,
Dali

Re: Gmail. Message undeliverable 550-5.1.1 The email account that you tried to reach does not exist

Posted: 2020-12-16 14:30
by palinka
I think the Gmail outages have something to do with solar winds being outed as YUUUUGE spyware. At least, it's extremely coincidental.